The winter holidays are less than four months away, so now is the time to stock up on gift cards! If you don’t already use gift cards at your salon or spa, here are a few reasons you should start!
Attract New Customers
Gift card recipients may not have heard of, or considered, your business. With referrals being one of the top sources of new clients, make it easy for your current customers to spread the word to their friends and family.
You will then have the opportunity to convert these first-time visitors into loyal customers. With a great experience, even someone who has never been to a salon or spa may book future appointments and tell their friends about you!
It may take a few months to see the long-term results of a gift card program as you wait for the gift card recipients to come for the first time and see if they eventually become a regular customer. But even in the short term, you can see a bump in revenue! Since the recipient only pays a fraction of their total purchase, they may try something that they wouldn’t at full price. Two-thirds (67%) of gift card users spend more than the card’s value!
Customers may purchase gift cards for their own use, especially if there are incentives for purchasing them. In this case, they are committing to your business. You can also improve client engagement by holding a contest and giving away a gift card every month. Remember that the cost of giving away a free gift card is actually much lower than its value; it is only the cost of providing the service or of purchasing your inventory.
Is a client dissatisfied with the service they received and thinking about leaving for a competitor? Offer them a gift card so they will give you another chance. If they still decide to leave, it doesn’t cost you anything.
Select from our list of pre-designed gift cards or design your own! When utilizing gift cards from Insight, there are no processing or hidden fees.